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HOW DO YOU PLACE AN ORDER?
Simply click "ORDER ONLINE!" and fill out the form with your jerseys
and sizing information. If you have any questions at all, or would like
to place an order over the phone please call 770-704-6960 /
1-800-548-1154.
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WHY BUY FROM US?
You save money by using our buying POWER - it's that easy. All team
orders are drop-shipped directly from our manufacturer's warehouse. This
saves your team time on those last minute orders and money by buying
direct with us. We have NO MINIMUMS on stock jerseys and never will.
We understand that you may have to order a few extra jerseys down the road,
so why would you order from a company that has a minimum order of 10 jerseys?
This is where our buying POWER comes into play. Your team can save money while
getting your jerseys fast. Our distributors keep a HUGE inventory of
jerseys and can get orders out usually in 24-hours and this includes
single jerseys and socks. We are the internet leader in hockey jerseys
for you, your team and your league. We pride ourselves in our customer
service standards and hope that we have met and exceeded all of your
expectations. We are continuing to expand our selection of merchandise
everyday to fill all of your hockey apparel needs!
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HOW LATE ARE YOU OPEN?
Our experienced and knowledgeable customer service department is
available to answer any questions you may have about our products and
services. They will also be happy to take your order by phone. To speak
with a member of our customer service team, call 1-800-548-1154
At times, due to high call volume, you will be instructed to leave a message,
we will do our best to call you back the same day.
You can also send questions to our customer service department by e-mail
at anytime - Send your e-mail inquiries to
sales@hockeyjerseysdirect.com
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DO YOU SELL SINGLE ITEMS?
Yes! Single and team orders welcome. We have NO MINIMUMS on and never
will on stock jerseys. We understand that you may have to order a few extra jerseys down
the road, so why would you order from a company that has a minimum order
of 10 jerseys? This is where our buying POWER comes into play.
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WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept Visa and MasterCard, Discover as well as Paypal.
You can call us direct to place the order or online by using our secure order form.
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HOW TO ORDER WITHOUT A CREDIT CARD
If you don't have a Visa or MasterCard, Discover.
We will also accept money orders as an additional method of payment.
Call for Details - 770.704.6960 / 1.800.548.1154 or E-mail us:
sales@hockeyjerseysdirect.com
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IS YOUR WEBSITE SECURE?
We take all available measures to ensure that all credit card
transactions made on HockeyJerseysDirect.com are safe and secure, by
utilizing the latest methods of encryption. However, feel free to fax
your order to 770-704-9606 or call 1-800-548-1154 to place your order
with one our our team members.
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WHAT ARE YOUR SHIPPING RATES?
For detailed chart of Shipping Charges, Zones and Rates, please click
here. Shipping Fees |
WHAT AGE DO THE YOUTH SIZES FIT?
Youth jerseys are generally for children between the ages of 5-10 years
old. Depending on brand, the sizing may go up or down an inch or two.
Please see the size chart page for your particular brand. If you are not
sure it is better to buy slightly bigger. Sizing Charts
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DO YOU MATCH PRICES?
We try our hardest to offer the highest quality hockey apparel at the
best possible prices. Your continued support allows us to purchase
hockey apparel in such large quantities that we can offer the lowest
possible prices. If you find a lower advertised price, we will lower our
price to match as long as the jersey is an in stock item and not on clearance.
If you have any questions at all, please feel free to
e-mail us at
sales@hockeyjerseysdirect.com or call us toll free at
1-800-548-1154.
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DO YOU CHARGE SALES TAX?
U.S.A and other international destinations no taxes are added. State law
requires that we charge applicable sales tax on orders shipped to
addresses in the state of Georgia. 6% sales tax applies to all Georgia
residents.
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WHAT IS YOUR RETURN POLICY?
If for any reason you are not satisfied with your purchase, please
return it within 30 days. A 15% Restocking Change will apply to such
returns. All returns must have a Return Authorization Number. We do not
accept returns on used products, special orders or custom jerseys.
Free Shipping items that are returned for credit will be
charged the original shipping costs of the items returned.
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CALL US FOR ANY RETURNS TO PROVIDE YOU WITH A RA#
E-mail us at:
sales@hockeyjerseysdirect.com or call us 770-704-6960.
To ensure that all returns are processed correctly we will not accept
returns that do not have a visible Return Authorization number.
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